Orders
How can I check my order status?
You may check the status of your order logging in here and then clicking on the account icon at the top of every page.
What types of payment do you accept for online purchases?
Surgical Direct accepts the following payment types: Visa, MasterCard, American Express, Discover, and PayPal®.
Can I place my order over the phone?
Absolutely. Our consultants can personalize your experience by ensuring all of your questions are answered and the items you order are exactly what you need.
Is there sales tax on my order?
Sales tax will be applied to your order based on your shipping address in accordance with the jurisdiction's laws.
How can I see my order history?
Your order history can be viewed by logging in here and then clicking on the account icon at the top of every page.
Account
How do I create a Surgical Direct account?
You can create a Surgical Direct account by clicking here or on account icon at the top of every page.
Do I need to have an account to place an order?
Yes. In order to unlock pricing and checkout you need to make a Surgical Direct account.
How do I unlock pricing?
After you create a Surgical Direct account a member of our team will review your information and unlock your pricing. Please allow for one business day of processing time as we review your account.
What if I forgot my password?
In the event that you forgot your password you will need to reset it. You may do so by clicking here or on Forgot Password? at any location where you log in.
You may check the status of your order logging in here and then clicking on the account icon at the top of every page.
What types of payment do you accept for online purchases?
Surgical Direct accepts the following payment types: Visa, MasterCard, American Express, Discover, and PayPal®.
Can I place my order over the phone?
Absolutely. Our consultants can personalize your experience by ensuring all of your questions are answered and the items you order are exactly what you need.
Is there sales tax on my order?
Sales tax will be applied to your order based on your shipping address in accordance with the jurisdiction's laws.
How can I see my order history?
Your order history can be viewed by logging in here and then clicking on the account icon at the top of every page.
Account
How do I create a Surgical Direct account?
You can create a Surgical Direct account by clicking here or on account icon at the top of every page.
Do I need to have an account to place an order?
Yes. In order to unlock pricing and checkout you need to make a Surgical Direct account.
How do I unlock pricing?
After you create a Surgical Direct account a member of our team will review your information and unlock your pricing. Please allow for one business day of processing time as we review your account.
What if I forgot my password?
In the event that you forgot your password you will need to reset it. You may do so by clicking here or on Forgot Password? at any location where you log in.